Will Tech Replace Humans in CRE Valuations?

Real estate has always been one of the more traditional fields; one that has often been minimally changed by evolving technology and heavily reliant on human interaction. However, in the last 5 years or so, technology has seemed to seep into every profession, including real estate. This has mainly been a positive advancement—allowing brokers to reach more potential clients, be more efficient in closing deals, and allowing paperwork and contracts to be virtually delivered, signed and cataloged.’

This all sounds amazing, but many are concerned that technology will eventually replace human jobs. One question asked is if new and expanding technology will ever replace the “human element” in commercial real estate, specifically in the appraisals and valuations area. In short, the answer is no—but let’s see why and how technology can still be a valuable addition to CRE valuations and appraisals.

Why won’t tech phase out humans in valuations?

Valuations are heavily reliant on human knowledge of the specific property they are working on. Though there are many algorithms and technological elements that can be used to aid in the process it will always come down to the physical person performing the job. In fact, appraisers go through rigorous schooling and exams to be qualified. For example, in Florida Certified General Real Estate Appraisers need to have a high school diploma, a 4-year degree, complete 300 classroom hours of pre-licensing education, have additional experience and take an exam.

All of this valuable knowledge and experience can never be replaced by technology in any form. However, there are some ways that technology can make the appraiser’s job easier by allowing them to work smarter rather than harder.

How can an appraiser use tech to their benefit?

Appraisals and valuations have always been a tedious and valuable service, and in CRE you will need one at one time or another. Though there are different types of appraisals depending on your specific situation, PropTech startups have begun creating tools to assist in the more simple valuation needs.

This can allow appraisers to be more competitive in rates and possibly gain additional business that is quicker and easier than before. One example of a PropTech company is eVest. eVest worked with software engineers and professional appraisers to help provide real-time valuations for a number of buildings throughout the U.S. An algorithm then creates valuations for other properties. This is a free service to customers of eVest’s software. This can help for surface valuations but of course, when you want to start digging deeper into a property’s true value or earning potential, you will likely need to confer with an appraiser in person.

Will we need a human element?

There are a variety of reasons someone might need an appraisal in CRE. Some reasons include finding a market value, assessing costs finding the insurable or taxable value, or investment value. Additionally, new buildings vs. buildings with significant use and depreciation have a different process entirely.

Because there are so many outlying factors that impact a CRE property’s value, technology can never truly phase out the human element of valuations or appraisals, it can only assist in making some elements quicker and easier.

 

14 CRE Technology Companies to Watch on Twitter

They say the early bird catches the worm. In this case, the early bird is Twitter. The following list is comprised of 14 CRE technology companies, in no particular order. Check them out and make sure you are following them on Twitter for a variety of interesting, informative, and innovative tweets.

1. REIS Inc @REIS_CRE 

REIS touts themselves as the “leading provider of unbiased CRE market data analytics.” They provide comprehensive data on multiple sectors and topics for always interesting updates daily.

2. Urban Land Institute @UrbanLandInst

With more than 138 thousand followers, ULI is one of the oldest and largest cross-disciplinary real estate, land use expert companies in the world. They’re all about responsible land use and often use tech to support this.

3. Real Capital Analytics  @Realcapital

Real Capital Analytics regularly provides easy to understand visual charts with CRE analytics. They also share really interesting economic forecasts. Their content is mainly internal with minimal retweets which are incredibly informative.

4. View The Space @WeAreVTS

VTS, which was founded in 2012, provides tech for landlords and agency brokers. They centralize portfolio data, simplify management, help with tenant relationships and help brokers get more business and stay organized. They share PropTech specific articles on Twitter daily.

5. MatterPort @Matterport

MatterPort uses 3D VR technology to create models of real estate spaces. On their Twitter, you can see the power and detail of their renderings. They also share interesting tech articles related to their services.

6. CompStak @CompStak

Called one of the hottest NYC based startups, CompStak is a CRE database that provides “timely, analyst-reviewed commercial lease comps, sales comps, and property details.” The share a variety of technology-driven articles as well as organic content you can’t find elsewhere.

7. Apto @aptotude

Apto is a Colorado-based company that provides cloud-based software for managing relationships, properties, listings, and deals. The articles they share on the Twitter are extremely thought-provoking, so be sure to give them a follow.

8. CrowdStreet @Crowdstreet 

CrowdStreet is a crowdfunding platform that allows CRE investors and borrowers to connect and gain funding for their ventures. Crowdfunding has become increasingly popular to invest and gain capital outside of traditional lending formats.

9. CRETech @DiscoverCRETech

CRETech provides information about all things tech in the CRE world. Their information is unbiased and covers a wide spectrum of topics.

11. Bisnow @Bisnow 

With more than 16K followers, Bisnow is an incredibly popular CRE based online publication. You may have seen their articles shared on friends’ or colleagues’ Facebook or LinkedIn Pages. Their articles get a lot of traction and tend to be relevant to the current market.

12. Propmodo @Propmodo 

Propmodo’s tagline is “Exploring how emerging technologies affect our built environment.” They often tweet multiple articles daily regarding tech-based CRE innovations. They also host events, which you can find out about on their feed.

13. RealPage  @realpage 

This Richardson, Texas based company is one of the leading providers of property management software. Their Twitter shares relevant content with topics like property management, tenant relations, sustainability and more.

14. eVest Tech @eVestTech 

eVest Tech is a capital raising and investment management software suite that utilizes AI and Digital Technology to help meet CRE professionals’ needs. They post a variety of information in the PropTech and FinTech spectrum. Their most recent tweet? “How #Technology has influenced our #realestate today?” Super informative in an easy to read format.

Make sure to check out these 14 CRE Tech companies and follow them on Twitter to spice up your feed with pertinent information on all things tech!

2 Clicks-to-Bricks Trends We’re Watching (and You Should, too!)

As recently as just a few years ago, many retail experts and commentators were predicting that online retailers would completely take over the industry, driving physical stores to extinction — and many predicted this shift would happen by the year 2020. And while there has been steady growth in online retail sales, and e-commerce has definitely seen a boom, it is becoming clear that this supposed takeover of physical stores isn’t happening anytime soon.

However, there is an interesting trend that has been emerging in retail — known as “clicks to bricks.” In this movement, online retailers aren brands are starting to move offline and open physical, bricks and mortar stores. Even Amazon, which is arguably the world”s largest online brand, now has more than 600 physical stores and location.

So what’s coming next in this clicks-to-bricks movement? What can you expect to see in 2019? Here are 2 clicks-to-bricks trends that we’re watching — and you should, too.

Retail as a Service

Retail as a service is simply a catchy way to explain how retail is now so much more than just walking into a store and picking up an item. Thanks to the rise in e-commerce and the convenience it offers, physical retailers have been forced to up their game, enhancing the in-store experience by offering customers value adds and other incentives that shoppers simply can’t find online. As a result, traditionally online retailers are getting physical — and coming up with inventive ways to get shoppers in their doors.

Meaghan Brophy, a retail analyst at FitSmallBusiness.com, says that this particular retail trend is a great opportunity, especially for smaller sellers who focus on in-person selling. She predicts that 2019 will see retailers focusing on brand loyalty and earning the trust of their customers.

She goes on to add that she predicts “independent retailers will continue to focus on the non-merchandise aspect of their business, such as hosting classes and events, offering personalized gift wrapping and delivery, registry services, and hosting private parties.”

The Experience Will Remain the Priority

While the notion of a customer’s experience is nothing ew. exactly what consumers are expecting in their experience is changing and evolving. While it was once considered good service to greet customers as soon as they walked through the door, and perhaps provide a personal recommendation or two, it is no longer enough. Rather retailers now must continue to push and expand the boundaries of customers’ in-store experience.

While this is true across the board in retail. how does it apply specifically to the clicks-to-bricks movement? Simply put, “shopping a brand needs to feel the same, regardless of the channel,” says Carlos Castelan, managing director at the Navio Group. “With an increasingly complex customer journey and dozens of customer touchpoints with brands, from apps to websites to brick and mortar stores, companies need to present a seamless experience.”

As Millennials and younger generations continue to have more buying power, it is important that retailers take note. Nearly 80% of Millennials prefer to spend their hard-earned money on experiences rather than products, and 7 out of 10 people think of shopping as a form of entertainment. In order to stay relevant, retailers need to take notice of this — and respond accordingly.

3 CRE Influencers to Follow on Twitter in 2019

In the 13 years since the first tweet was sent, professionals from across all industries have embraced the social media platform, engaging with others and building an online community or a great brand. And, while commercial real estate is an industry notorious for being slow to embrace change and technology, there has been a recent shift in adoption within the past few years.

No matter whether you are a tweeting pro or a newbie to the platform, it’s no secret that the most important thing to do on Twitter is to follow and engage with the right people, helping you to foster and build your sphere of social media influence. But how do you know who to follow?

If you’re looking to freshen up your Twitter feed, we’re here to help. Here are our suggestions for 3 CRE influencers to follow in 2019.

Linda Day Harrison (@DayHarrison)

Linda founded theBrokerList.com, and is known throughout the industry as a CRE technology guru who shares a wealth of knowledge on everything from new CRE trends and technologies to the can’t miss conferences that are coming up. Additionally, she regularly shares content from other CRE thought leaders and influences. Specializing in bringing people together, and using technology to make it happen, this is one account you’ll definitely want to follow.

Jeffrey Sica (@JeffreySica)

Jeffrey Sica is a regular commentator on financial news networks, such as Fox Business, along with Bloomberg Radio and CNBC. Known for being an expert in both wealth management and investments (specifically alternative investments), Sica is the founder, President, and CIO of Circle Squared Alternative Investments. Give him a follow if you’re looking for a bigger perspective when it comes to how finance relates to commercial real estate.

Jon Schultz (@JonSchultz_Onyx)

If you’re looking for a real and honest approach to commercial real estate, you’ll want to follow Jon Schultz. His perspective and outlook are what have propelled his content to the forefront of some of the most followed content in all of CRE. His Twitter features original content from his own blog with topics ranging from management and mentoring to new trends in CRE tech.

Why do mall owners love pop-up shops?

According to the American Marketing Association pop-ups are now a $50 billon industry, much of which is driven by the increased popularity of e-commerce buying. Online sales have the potential to make up to 35% of retail sales by 2030 according to a report by Credit Suisse. But fear not, retail is still thriving, and malls have the potential to still bring in great returns as non-traditional options, such as pop-ups have the capability to turn space that may have been underutilize into fantastic, new opportunities for mall owners.

What is a pop-up?

A pop-up shop is a temporary retail space. Often popular with limited run products, online retailers, start-ups, and experienced-based establishments (think The Museum of Ice Cream or Candytopia). Pop-ups have a more flexible, short-term model than traditional retail space. They often have a smaller footprint that can be rented for a shorter time.

Why do pop-ups work for malls?

Pop-ups are different from traditional stores in the sense that they have different opportunities for marketing freedoms. They normally do not have to create an identical brand pattern throughout stores because pop-ups act independently. This allows marketing teams to create a different experience from pop-up to pop-up, creating anticipation for what’s to come. The “here today, gone tomorrow” limited edition atmosphere paired with this anticipation drives sales and urgency to purchase.

This industry works for malls by creating a buzz that may have died down in recent years. Additionally, they fill retail space that could have otherwise been sitting empty creating unsightly vacancies. Pop-up shops also bring in consumers who may have not otherwise come to the mall, enticing them with limited runs and events. Since these events are normally on a smaller scale, it creates a personalized experience with engaging customer service and a focus on getting customer feedback. This can often create extremely positive experiences and memories, which translates into brand loyalty tied to positive memories.

For retailers who are especially successful with their pop-up endeavors, they may use data as motivation to open up a permanent store. Often times, these are located where the most successful pop-up took place, so for mall owners, a temporary pop-up could actually end up filling a long term vacancy. Just look at companies like Penguin, the RealReal, and Kylie Cosmetics. All brands that launched pop-up shops now and have stand-alone permanent locations or permanent displays in other retailers.

Overall, pop-up shops are part of our current visual culture. The FOMO or “fear of missing out” creates a buzz that encourages consumers to shop or to visit for the experience even if they may not have been inclined by the product otherwise. This short-term, high-value lease style breathes new life into malls, especially those with vacancies, and mall owners are not complaining.

5 Technologies to Up your Short-Term Rental Game

The online short-term rental industry is a relatively new trend that has changed the way the customers look at traveling, as well as how some investors, and “regular” people are choosing to boost their income. In fact, studies show that U.S. short term rentals generate the most revenue globally at nearly $15 million, and the momentum does not stop there.

Revenue is expected to increase at least 6.4% annually resulting in revenue of more than $18 million, with user penetration up to an additional 11.4% by 2023. With numbers, like that, staying ahead of industry trends and using the best technology available is pivotal to any . member of the short-term or vacation rental industry. Let’s look at 5 unique technologies both physical and digital, that will boost your game.

1. August 2nd Generation Smart Lock

Though you may choose to invite strangers into your home or property for the sake of profit, that does not mean you need to forgo security and privacy. A smart look will allow you to avoid sharing physical keys which can be lost (Americans lose almost 20 million keys per year) or copied (creepy). They August smart lock, for example, is a sleek, user-friendly option that has 4.5 stars and more than 600 reviews on Amazon. It has remote control features, but can also work via wifi. With an easy installation that is compatible with many existing deadbolts and a mobile app you can link to your phone, it is extremely useful.

2. KIGO Vacation Rental Software

KIGO is the vacation rental company’s premier management software. It provides users with tech that helps maximize revenue, reduce operating costs, and provide guests with better experiences. They can even set you up with insurance and a website to kick your short-term rental off properly. Additionally, guests can manage their stay, reservations, reviews, and payments right from their phones. KIGO has a global booking volue of $2,388,831,562 to date, which is quite impressive.

3.  AirDNA Market Minder

AirDNA Market Minder is another tool that can be utilized to gain extremely valuable insights on competition within the short-term rental market. It uses data to analyze the metrics in your general location and show competitive comparisons on things like daily rates, occupancy, revenue, and lead times. It also mines data to show you when, how, and why pricing can be spiked in your area, and when bookings are most desired. If you’re thinking about listing your property as a short-term rental, there is even a handy tool that allows you to see what it could possibly be worth. Accounts with AirDNA are free, and the MarketMinders tool ranges from $19.95 – 99.95 per month, giving options for all budgets.

4. Nova-Flo Flood Prevention

Not every guest will be as conscientious with your home’s/property’s appliances as you may be. Often times, guests can leave faucets running or dripping, which can lead to costly water bills, leaks, floods, and water damage. But what if you could prevent a flood before it even starts? Enter “Nova-Flo.”

Its description according to its website is as follows “Nova-Flo is a unique flood prevention device that turns off the water to a bath or basin as soon as the water level reaches the overflow. It’s fully mechanical, no electrical supply is required, it’s completely hidden from the user and it automatically resets as soon as the taps are turned to the closed position.” This handy little robotic device can even notify you when the leak is prevented, thus saving you thousands in possible damages.

5. RING Doorbell Cam

The RING doorbell cam allows you to answer the door and view guests before they enter your home either from inside the house or remotely via an app. It is a great way of screening guests prior to them ever entering your home. This ensures that the guest you are expecting matches the description and photo of who actually shows up, even if you are not at the property to greet them. Additionally, the doorbell also detects motion, this is a good way to monitor that guests aren’t throwing parties or sneaking multiple non-paying guests into your rental property.

It is clear that in the future the market should only expect an increase in growth of the short-term rental industry. With the majority of renters being millennials  it is key to stay ahead of technological trends to give customers the best experience possible and in turn, maximize your profits.

 

3 Health and Fitness Amenities all Multifamily Buildings Need in 2019

The United States has seen a major shift in health and fitness trends in the past few years. It may be due to the influx, and subsequent increase, of the average American’s social media viewing habits. Studies show that many people have begun to compare themselves to others due to the constant exposure to peers on social media. In some cases this has hurt some people’s self-esteem, however, for others it has been found to be a motivational factor and correlated with a positive attitude toward exercise, health and fitness. This is further demonstrated in statistics, which show that between 2000 and 2017, the number of fitness and health memberships nearly doubled.

Now, people are taking it a step further and desiring fitness and health amenities where they live. Here are 3 health and fitness amenities that all multifamily buildings need in 2019, to provide the best quality of life for your tenant to keep them happy and healthy.

1. Advanced Fitness Centers

Gone are the days where a fitness center could be described as a desolate room tucked away in a lowly corridor of your multifamily property. Tenants want advanced fitness centers that rival the offerings of a gym. Landlords and developers can even go beyond and lease space to an actual gym and include membership in rental rates. This provides an additional income incentive for fitness minded individuals. A study by the National Multifamily Housing Council found that 55% of tenants would not lease a property that did not have a proper fitness center. Ensuring your fitness center includes, fitness machines, open stretching/training areas, free weights, and ample mirrors is pivotal. Making sure you fitness center is at its peak functionality is key.

2. Bike-friendly Trails/Parking

According to a study by Commercial Property Executives and Kingsley Associates, tenants stated they desired a covered parking area designated specifically for bikes. Biking as a way to commute to and from work increased more than 60% from 2004-2014 according to the United States Census Bureau, and it has been increasing in popularity ever since. That being said, the addition to bike-friendly parking areas in your multifamily property allows tenants to have a safe, convenient place to store their bikes. Combine this with bike trails connecting your property to the street, or other bike trails in the city and it increases convenience for those tenants who ride a bike regularly or recreationally.

3. Better Building Standards

Health amenities are not always as “in-your-face” as having a gym in your building, they can also be subtle amenities that enhance your tenant’s overall wellness and health. Making sure they have a clean and healthy environment is also key. As a landlord or developer, you can implement or mimic The WELL Building Standard.

“The WELL Building Standard is a performance-based system for measuring, certifying, and monitoring features of the built environment that impact human health and well-being, through air, water, nourishment, light, fitness, comfort, and mind.” Including amenities in the common areas such as advanced air filters, natural lighting and plants can increase a human being’s health. Additionally, making certain your cleaning crew uses non-toxic chemicals and your landscaping crew minimizes the use of dangerous pesticides for natural alternatives.

Health and fitness are more than just trends. It should be a lifestyle, mindset, and common practice for all people. Implementing great health, wellness, and fitness amenities in your multifamily property not only benefits the property owner by increasing property values, but also his or her tenants by providing them with the option to live a healthier lifestyle — because remember health is wealth.

3 Reasons to Pay Attention to U.S. Co-Living

Did you ever watch the 90’s cartoon “Hey Arnold”? The main character, Arnold lived in a boarding house with his grandparents and a variety of other eccentric tenants. He had his own private bedroom and shared the common areas such as the bathrooms, kitchen, and living area.

Producers did a phenomenal job of making the boarding-house seem like an exciting, fun place to live. After all, Arnold’s room was a loft with a skylight. Well in 2019 Arnold’s living situation has now been branded as “co-living” and it is a trend that has been deployed to combat the sky-high rental rates some areas of the United States are currently facing. In fact, co-living could be coming to a city near you, here are some reasons you should pay attention to the trend some are calling “housing of the future”.

Investors Want In

One indicator that a new idea or trend may be one to keep an eye on is investor excitement. Many investors delegate precarious time and resources to decide what is worth spending their money on. Co-living seems to be one of these trends.

Companies like Common, Starcity, and Roam have been doing quite well with their co-living developments in areas like New York, The Bay Area,  and Boston. In fact Common recently secured $40 million of Series C venture funding. With companies like this finding success, other investors want in. Berlin-based Medici Living Group has  recently gained an investment of $300 million to put into a co-living endeavor. They hope to add more that 1,000 co-living spaces throughout the United States. The momentum of investments toward co-living projects seems like it will continue to rise in the next few years as co-living gains popularity.

It Saves Tenants Money

Co-living is directly related to combat some of the United States’ high rental costs. Take a look at the average rental cost in San Francisco; according to Zumper it is more than $3,500 per month for a one bedroom. New York is not far behind at more than $2,700. Thant being said, it can be incredibly hard for tenants, especially single income individuals to find an affordable place to liver. Couple this with the fact that the average person has nearly $40,000 of debt and it is easy to see why renting an apartment can become difficult.

However, co-living saves tenants money because of non-traditional practices. Most co-living spaces do not request a security deposit, you pay only for the duration of your stay, and utilities are included. Additionally, the majority of co-living spaces are fully-furnished, and move-in ready, which eliminates the cost of purchasing furniture or hiring a moving company for existing furniture.

It Broadens Networks

Co-living broadens tenants’ networks and creates a sense of community for them. The United States often focuses on the importance of being independent. That can make building a network of friends, and colleges difficult. This is especially true for people who have recently relocated or work remotely.

However, co-living makes it easy to meet new people who share your common areas. Many may share the same profession, which can make it easy to meet new like-minded individuals. This is a great selling point when describing the benefits of co-living to skeptics, clients, or investors.

Though co-living is a relatively new trend it has many benefits to tenants and investors alike. It can be easy to denounce these benefits because American society has been taught that independence equals success. However, co-living challenges this notion and has the capability to change the future of how the average U.S. citizen lives. So be sure to keep an eye out, as it may be coming to a city near you.

5 Ways Sustainable Design is Making its Way into CRE

Sustainable building and design is something we have been hearing a lot about this past year. With topics such as climate change trending in multiple facets like politics, collegiate lectures, or even just break-room talks, how has sustainability made its way into commercial real estate? Not only is an effort to become more sustainable seen favorably by tenants, but also by many investors, developers, and landlords. Sustainability has proven to not only benefit the environment, but also lower operating costs. So, let’s look at 5 ways sustainable design is making its way into CRE.

1. Green Spaces

Green spaces added to buildings can help with sustainability in a number of ways, as well as provide appealing common areas for tenants. Green roofs, decks, and indoor gardens are all sustainable designs that have made their way into CRE, especially the office and multifamily sectors. Green roofs provide additional benefits such as absorbing rainfall and increasing insulation, which can reduce energy costs and consumption. Indoor gardens can also create an appealing aesthetic for tenants and can cool surrounding air in a process called evapotranspiration.

2. Utility Effeciency

Utility and energy efficiency is another sustainable design that has made its way into CRE. Elements like solar panels, sustainable HVAC systems, and windows help create more effcient and profitable buildings. It lessens the impact on the environment, as well as saves landlords money on utility costs. Using wind or hydro-energy along with solar can also increase a property’s efficiency. Check out this  handy calculator on how much money solar saves average homes based on location.

3. Advanced Lighting

Employing advanced lighting techniques also lends to utility efficiency; however, this can be achieved in other ways as well. Daylighting is a technique started in the developmental stages of building. This design strategically places windows, skylights, reflective surfaces and breezeways to light a building naturally. It also reduces energy and can cool a building without the use of AC.

Coupling this with smart lighting that can be controlled remotely can optimize energy efficiency in new ways. According to CCIM Institute “Good lighting design uses as little as 0.5 to 0.75 watts psf fo floor space, compared to lighting loads of 2.5 to 3 watts psf in older buildings. Furthermore, sensors that measure indoor light levels can raise and lower artificial lighting in response to changing outdoor conditions, and occupy sensors turn lights off when not needed.”

4. Government Initiatives

Many cities have pledged to become carbon neutral by 2050 (or sooner) as part of the  Carbon Neutral Cities Alliance. These cities include Berlin, Boston, London, New York City, Portland, and San Francisco to name a few. To achieve this goal, many of these cities’ governments have given initiatives to creating more sustainable buildings and converting existing buildings.

Some initiatives include tax breaks, others include penalties for new buildings that do not meet sustainable criteria. Here is a link to the EPA, which includes guides to local and state specifics on various initiatives.

5. Sustainable Building Materials

Developing buildings with sustainable materials sets a standard from the ground up — literally. Using materials like recycled metal, rubber, and glass for structures, wood that bears a “Forestry Stewardship Council” stamp, insulation made from products like cork, woodfiber, hemp, and more can create a sustainable building.

Maintaining our environment is crucial. By adding sustainable aspects in to CRE developers can attract investors, and tenants while potentially lowering costs and energy output.